Collecting Orders
Wizard Rockets attend as many launch events as possible for Fins over Gwent (FOG, South Wales), Midland Rocketry Club (MRC, near Tamworth) and East Anglian Rocketry Society (EARS, near Cambridge). Please do note that we have a regular conflict with FOG that means that we are only able to attend approximately one in three launches. We also usually attend the International Rocketry Week hosted by the Scottish Aeronautics and Rocketry Association (SARA), near Glasgow.
Any pre-orders can be collected from one of the launch events we’re attending or from our HQ near Swindon, Wiltshire. Please note that while we try to attend these events we cannot guarantee attendance and therefore, if you wish to collect a pre-order at an event, please get in touch and confirm that we’re coming first.
For those requiring motors for launches we are unable to attend please do not hesitate to get in touch if you wish to collect or arrange for a group collection.
Collection deadlines
When orders are placed online for collection we will store and care for your order for a maximum time as follows:
| Collection location | Maximum storage time |
| Wizard Rockets HQ | 28 days from the date of order |
| An event | Six months from the date of order |
| By prior arrangement (Contact us) | One year from the date of order |
| Order Type | Actions after the storage time |
| Stock items | Order refunded, items returned to stock |
| Non-stock items/custom orders | No refund given, items will be disposed of |